Privacy Policy

Who we are

Our website address is: https://www.helper4.me.

1. Introduction

helper4.me (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services. By using helper4.me, you consent to the practices described in this policy.  

2. Information We Collect

We collect the following types of information:  

  • Information You Provide Directly:
    • When you register an account, we collect your name, email address, contact information, and agency details (if applicable).
    • When you create a helper profile, we collect the helper’s bio-data, including experience, skills, and availability.
    • When you use our AI chatbot, we collect the content of your conversations.
    • When you provide feedback or contact us, we collect your comments and contact information.
  • Information Collected Automatically:
    • We collect information about your device, browser, and IP address.
    • We collect data on your usage of our website, including pages visited and search queries.
    • We may use cookies and similar technologies to track your activity.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services.
  • To match potential employers with domestic helpers.  
  • To communicate with you, including responding to inquiries and providing updates.
  • To improve our website and services.
  • To personalize your experience.
  • To comply with legal obligations.
  • To enable the AI chatbot to provide relevant results.
  • To allow maid agencies to interact with potential clients.

4. Disclosure of Your Information

We may disclose your information to:

  • Employment agencies and potential employers, as necessary to facilitate matching.
  • Service providers who assist us with website hosting, data analysis, and customer support.
  • Law enforcement or government authorities when required by law.
  • Third parties with your consent.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.  

7. Your Rights

You have the right to:

  • Access and correct your personal information.  
  • Withdraw your consent to our use of your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.  

To exercise these rights, please contact us at [contact email].  

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.  

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@acei.com.sg