FAQ
Frequently Asked Questions
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General Questions
Helper4.me is an online platform connecting families in Singapore with reputable maid agencies and a diverse pool of domestic helpers. We aim to simplify the search process and empower families to make informed decisions.
No, Helper4.me is not a maid agency. We are a platform that partners with MOM-licensed maid agencies to showcase their available domestic helpers. We facilitate the connection between families and agencies but do not directly employ or place domestic helpers.
Simply browse our extensive database of helper profiles, filter by your specific requirements (nationality, language, salary, etc.), and connect with the agencies representing the helpers you’re interested in.
Or simply chat with our interactive Generative AI Bot to shortlist the helpers that meet your specific requirements.
For Families
Helper4.me is free for employers and families to use and help them find an ideal helper match. There are various fees that employers and families may have to pay the maid agency upon hiring a maid. This is paid directly to the agency and not to Helper4.me.
Once you’ve found a helper you like, you can easily contact the representing agency through our platform by clicking on “Contact Agency” button.
We partner exclusively with maid agencies that are licensed and registered with the Ministry of Manpower (MOM).
We feature a wide range of domestic helpers from various nationalities, including Filipino, Indonesian, Myanmar, Indian, Sri Lankan and more. You can also find helpers with specific skills and experience, such as childcare, elderly care, cooking, etc.
Helper profiles typically include information such as nationality, age, experience, skills, language proficiency, work history, and availability.
While we strive to partner with reputable agencies, we recommend contacting the agency directly to resolve any issues.
For Maid Agencies
Please reach out to us by filling in the form under the Contact section: https://blog.helper4.me/wp/contact/
We provide a platform for increased visibility, reaching a wider pool of potential employers through targeted exposure and AI-powered matching. This translates to improved efficiency, reduced advertising costs, and faster placement rates. Agencies also benefit from enhanced reputation through association with our trusted platform, data-driven insights into employer preferences, and the use of innovative technology to streamline the hiring process.
You will be provided an administrator account(s) to manage your profile and helper listings. We employ AI-powered tools to automate the process of uploading biodata, eliminating the need for tedious data entry.
For a limited period, maid agencies can list their domestic helper profiles on Helper4.me completely free. Simply subscribe to our cutting-edge Generative AI Chatbot, and unlock the power of AI-driven customer interaction. Our chatbot enables seamless, intelligent conversations with potential employers, giving you a competitive edge. Contact us today for a personalized quotation and experience the future of domestic helper recruitment.
Key Information About Hiring a Maid in Singapore
All agencies listed on Helper4.me are licensed by the Ministry of Manpower (MOM).
Typically 1-4 weeks after Work Permit processing, but can vary depending on the maid’s nationality.
A monthly tax paid to the government for each foreign domestic worker. The standard rate and concessionary rates (for those with young children, elderly, or Persons with Disabilities) are as per MOM regulations.
Approved source country list includes Bangladesh, Cambodia, Hong Kong, India, Indonesia, Macau, Malaysia, Myanmar, Philippines, South Korea, Sri Lanka, Taiwan and Thailand.
A $5,000 bond required by MOM, or a cheaper insurance alternative.
Employers must purchase medical insurance for their helper stay in Singapore with an annual claim limit of at least $60,000 per year (for policies with start date effective on or after 1 July 2023).
Employers must purchase personal accident insurance for their helper stay in Singapore with a sum assured of at least $60,000 per year.
Helpers require a medical examination within 2 weeks of arrival and regular medical examination every 6 months. Employers are responsible for medical expenses.
Numerous remittance services are available in Singapore to help maids send money home.
Cancel the work permit immediately and attempt to locate and repatriate within one month to avoid losing the security deposit.
Helpers must be repatriated if they become pregnant.
Part-time Migrant Domestic Workers (MDWs) are currently not allowed under MOM regulations.
Maids already in Singapore seeking a new employer.
Maids coming from their country of origin.
Ex-Singapore (ex-Sin) are helpers with experience working in Singapore before.
Include timely salary payment, adequate food and accommodation, medical care, safe working environment, and respectful treatment.
Cancelling a Work Permit for a domestic helper in Singapore involves a process that must be followed according to the Ministry of Manpower (MOM) regulations: https://www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/cancel-a-work-permit.
The average domestic worker salary in Singapore is about $645 a month. However, the actual wages of a domestic helper vary according to nationality and the maid agency being used. In general, maids’ salaries range from about $400 to over $700 per month. Here are the approximate starting monthly salaries of domestic helpers from the various countries from which they are commonly recruited:
Philippines: $600
Indonesia: $550
Sri Lanka: $500
Myanmar: $480
Note that these are just starting salaries. Salaries are typically higher for maids who have prior experience, are fluent in English and/or have specialised skills.
Agencies provide professional assistance with recruitment, Work Permit applications, security bond, insurance, travel arrangements, medical screenings and more.
Available under specific conditions specified on IRAS website: https://www.iras.gov.sg/taxes/individual-income-tax/basics-of-individual-income-tax/tax-reliefs-rebates-and-deductions/tax-reliefs/foreign-domestic-worker-levy-(fdwl)-relief